Have a question? We’ve got answers.
Orders & Shipping
When will my order ship?
Most orders ship within 1–2 business days. During peak hunting seasons, please allow an extra day or two. We’ll send you tracking info as soon as your order goes out.
How can I track my order?
Once your order ships, you'll receive an email with a tracking link. You can also check your order status through your account page.
Do you offer expedited shipping?
Yes, you’ll see expedited options at checkout. If you need something urgently, feel free to email us at contact@scentdefenders.com and we’ll do our best to help.
Returns & Exchanges
What is your return policy?
You can return most new, unused items within 30 days of delivery. Some items, such as opened scent control products and used apparel, cannot be returned for health and safety reasons. See our full Returns & Exchanges Policy for details.
How do I start a return or exchange?
Just email us at contact@scentdefenders.com with your order number and the item you’d like to return or exchange.
Products & Scent Control
Are your scent control products safe to use on all fabrics and gear?
Always check the product label first. Many of our sprays and soaps are safe for hunting clothing, backpacks, and gear, but if you’re unsure, test a small hidden area first.
Do your scent control products really work?
We take scent control seriously and only carry products that meet our standards. Where possible, we also do our own field testing and odor measurement to back up product claims. Stay tuned to our blog and product pages for detailed reviews.
Can you help me choose the right scent control system?
Absolutely. We love helping hunters fine-tune their scent control game. If you have questions about building your kit, just email us at contact@scentdefenders.com.
General
Do you offer a price match guarantee?
Yes! If you find the same item for less within 6 months of purchase, we’ll refund the difference. See our full Price Match Guarantee for details.
Do you ship internationally?
Right now we only ship within the United States.
How can I contact you?
The best way to reach us is by email at contact@scentdefenders.com. We do our best to respond within 1 business day.